https://verintconnect.com/verint-products/em/b/newsen-USTelligent Community 13Mon, 25 May 2026 11:48:15 GMThttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2026r1-hfr1-releasedMon, 25 May 2026 11:48:15 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b9d7a0d1-6a79-4357-b844-32c0b1a12d6eMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4168https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2026r1-hfr1-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2026R1 HFR1 is now available for download. The HFR is available <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fconnect.verint.com%2Fview%2F%23%2Fc2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTE3L2RyaXZlSXRlbQ%3D%3D%3Ftitle%3DTo&amp;data=05%7C02%7CDoug.Dennis%40verint.com%7C98639a44e058408ee4af08deba4bfb05%7Cbb2ed304409949cfb081cbb7a3a580ca%7C0%7C0%7C639153032669071481%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=k3iDHxOX5DcSCSvJ0H8Z2dIJK6PMjr28Ae8HAAPPdSM%3D&amp;reserved=0">here</a>. To view&nbsp;the Release Notes, which contains a list of the fixes and enhancements made to the product in this release, ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2026r1-hfr1-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2026r1-hfr1-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4168&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2026R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr9-releasedWed, 13 May 2026 09:27:15 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:40ff2c70-c91c-4563-8477-d5bafcf87c57Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4166https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr9-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR9 is now available for download. The HFR is available&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTE1L2RyaXZlSXRlbQ==?title=To%20Download%20KB600515%20Click%20Here.htm">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr9-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4166&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2026r1-releasedWed, 06 May 2026 13:18:39 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:a65203a9-5262-4136-9379-8d8d20cbe3daMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4164https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2026r1-released#commentsWe are&nbsp;pleased to announce the general availability (GA)&nbsp;of&nbsp;Channel Automation (CA) and Knowledge Management Enterprise (KME) 2026R1 for on-premise installations.&nbsp; This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2026r1-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2026r1-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4164&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseGA2026R1Knowledge Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-522864475Sun, 19 Apr 2026 03:22:52 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:1aa1d712-a327-4b9f-a8bf-8602bd67e12eMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4159https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-522864475#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR2&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R4/To%20Download%20KB600442%20Click%20Here.htm">here</a>. This HFR delivers improvements which impact configuration, behavio...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-522864475">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4159&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-1534234697Sun, 19 Apr 2026 03:22:51 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d93faff0-1b0a-44dc-8623-b9778baa8fbfMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4158https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-1534234697#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R1&nbsp;HFR9&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R1/To%20Download%20KB600445%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-1534234697">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4158&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1431517268Sun, 19 Apr 2026 03:22:51 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:9cd2e726-90f1-4009-b907-4e6776440d84Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4157https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1431517268#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R5/To%20Download%20KB600444%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1431517268">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4157&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Engagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-873025659Sun, 19 Apr 2026 03:22:51 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:cb01a9e9-5173-4a6e-b690-5a30198e55aaMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4156https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-873025659#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR12 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202020R3/To%20Download%20KB600446%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-873025659">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4156&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">releaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-834831057Sun, 19 Apr 2026 03:22:50 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d12afe8e-f072-42b5-94da-5684c63b5fc9Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4155https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-834831057#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R4&nbsp;HFR8 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R4/To%20Download%20KB600447%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-834831057">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4155&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2022R4Engagement OrchestrationreleaseKnowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-1233972715Sun, 19 Apr 2026 03:22:50 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:4ff77933-ed6f-408b-88cd-bfd755cb8176Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4154https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-1233972715#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2021R4 HFR9 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202021R4/To%20Download%20KB600449%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-1233972715">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4154&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management EnterpriseHFRCase Management Enterprise15.3 2021R4https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-453428375Sun, 19 Apr 2026 03:22:49 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:6218515c-8e99-4c3e-b22e-5b496e452a4cMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4153https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-453428375#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR3&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1302">here</a>. This HFR delivers the following behaviour change: Channel Automat...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-453428375">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4153&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-974210979Sun, 19 Apr 2026 03:22:49 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:7ba6d788-8b39-4e7c-abe3-23e061cbdf52Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4152https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-974210979#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R3&nbsp;HFR7&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1304">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-974210979">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4152&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R3Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-1780141380Sun, 19 Apr 2026 03:22:49 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:acb2fe08-111e-4000-8eb6-d6ba460ba090Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4151https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-1780141380#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR4&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1307">here</a>. This HFR delivers the following behaviour change: Channel Automat...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-1780141380">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4151&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-181113879Sun, 19 Apr 2026 03:22:48 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d5cd90d7-fa04-4106-ade9-1bc5ab304867Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4150https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-181113879#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR13 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1308">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-181113879">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4150&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-614947026Sun, 19 Apr 2026 03:22:48 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:16bca474-d3ae-4f77-88c3-a4a2d51fd9b5Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4149https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-614947026#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR5&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1309">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-614947026">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4149&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-1713329770Sun, 19 Apr 2026 03:22:47 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:06b9db41-9ac5-4878-91f2-7a5b840cb0c5Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4148https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-1713329770#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR6&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1310">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-1713329770">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4148&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-51606801Sun, 19 Apr 2026 03:22:47 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:37e91097-48ea-4bf8-9128-60f1b53c8e04Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4147https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-51606801#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1311">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1812078920">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-51606801">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4147&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-1613045386Sun, 19 Apr 2026 03:22:47 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:286391a0-8da4-4ad5-9eda-c482107260aeMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4146https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-1613045386#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR7&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1312">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-1613045386">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4146&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-1145842537Sun, 19 Apr 2026 03:22:46 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:53e4ad0a-85b3-4f2c-a605-109da776fd78Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4145https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-1145842537#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR8&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1318">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-1145842537">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4145&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-1087348408Sun, 19 Apr 2026 03:22:46 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:301e2539-935b-43a1-b191-3ecf6edf9bf3Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4144https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-1087348408#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R1&nbsp;HFR10&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1323">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-1087348408">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4144&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-1197338434Sun, 19 Apr 2026 03:22:45 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:3bedb887-7d31-4414-aa88-01c5b2fd84e7Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4143https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-1197338434#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR9&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1324">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-1197338434">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4143&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-268443683Sun, 19 Apr 2026 03:22:45 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:34f58158-b045-4c4e-9a18-6e51721bd159Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4142https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-268443683#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R2&nbsp;HFR9&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1325">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-268443683">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4142&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2023R2releaseKnowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-1531079631Sun, 19 Apr 2026 03:22:44 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:08a24454-daf1-4f79-ac00-12bef66a8679Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4141https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-1531079631#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR14 is now available for download. To obtain the HFR,&nbsp;click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1326">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-1531079631">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4141&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Engagement OrchestrationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-2012846149Sun, 19 Apr 2026 03:22:44 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:042c47fa-c35f-4f90-8701-75d50261e26cMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4140https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-2012846149#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR17 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1332">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-2012846149">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4140&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-1334318682Sun, 19 Apr 2026 03:22:44 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:0d0cc98c-dc66-4015-81c7-1205f2356e8aMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4139https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-1334318682#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR10&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1331">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-1334318682">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4139&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-665175898Sun, 19 Apr 2026 03:22:43 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:a38a97c6-3a96-4690-a7d6-1e8af8f158e6Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4138https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-665175898#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1333">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-665175898">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4138&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-1686023244Sun, 19 Apr 2026 03:22:43 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:58d966d4-d713-4262-91ee-4d5908f62fa3Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4137https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-1686023244#commentsWe are&nbsp;pleased to announce the general availability (GA)&nbsp;of&nbsp;Channel Automation (CA) and Knowledge Management Enterprise (KME) 2024R6 for on-premise installations.&nbsp; This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-1686023244">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4137&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseGA2024R6Knowledge Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-1288072023Sun, 19 Apr 2026 03:22:42 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:ee21ed0e-34e8-4d56-baa8-692200b51afaMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4136https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-1288072023#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR11&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1336">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-1288072023">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4136&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-1627919572Sun, 19 Apr 2026 03:22:42 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c5e9611c-5430-4f02-8ea3-ab5c2d49e3e0Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4135https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-1627919572#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR12&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1339">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-1627919572">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4135&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-1742978646Sun, 19 Apr 2026 03:22:42 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:3f7905a9-8136-4eaf-a00e-66d6abea6779Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4134https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-1742978646#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR3&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1341">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the f...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-1742978646">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4134&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-2019617881Sun, 19 Apr 2026 03:22:41 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:cbe6e588-9829-443d-8209-f4296ee68405Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4133https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-2019617881#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR13 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1342">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-2019617881">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4133&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-1043801623Sun, 19 Apr 2026 03:22:41 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c7e9eae5-9447-49cb-9a96-b78258af0a11Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4132https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-1043801623#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR14 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1345">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-1043801623">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4132&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-212616314Sun, 19 Apr 2026 03:22:40 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:1df5794a-0b5c-4ea2-80a3-3cef0b176c89Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4131https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-212616314#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR4 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1346">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-212616314">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4131&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-1574075004Sun, 19 Apr 2026 03:22:40 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:9a0f4681-5e3b-4153-ba58-dc1b8354d285Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4130https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-1574075004#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR5 and HFR6&nbsp;are now available for download for on-premise installations. To obtain HFR5,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1348">here</a>. To obtain HFR6,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1347">here</a>. To view the&nbsp;Relea...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-1574075004">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4130&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-930950106Sun, 19 Apr 2026 03:22:40 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b69a9858-fb96-42d5-8b73-19ef7753cef8Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4129https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-930950106#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR7 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1349">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-930950106">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4129&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-764576633Sun, 19 Apr 2026 03:22:39 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:94e9ba4d-2a05-4b22-8c4f-299ab0e8a1f4Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4128https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-764576633#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR15 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1352">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-764576633">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4128&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-29336883Sun, 19 Apr 2026 03:22:39 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:cb6dc3b6-3812-4a3d-a0ca-7d559d716b1eMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4127https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-29336883#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR10 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1353">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-29336883">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4127&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-1056549645Sun, 19 Apr 2026 03:22:38 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:91076668-f103-47d6-bf36-7a04dc6114d2Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4126https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-1056549645#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR11 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1356">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-1056549645">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4126&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-564258263Sun, 19 Apr 2026 03:22:38 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b06972ec-2546-4dd4-9a63-9dc5b8d1029fMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4125https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-564258263#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR12 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1357">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-564258263">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4125&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-1962351240Sun, 19 Apr 2026 03:22:38 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:8aa5879b-9aa9-4de8-9054-520e62dfbb80Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4124https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-1962351240#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR16 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1358">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-1962351240">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4124&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-1244702802Sun, 19 Apr 2026 03:22:37 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:db70b455-5aff-4c3c-95ff-780d84947626Lesley Gordon0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4123https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-1244702802#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR13&nbsp; is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-1244702802">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4123&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement OrchestrationreleaseHFR132024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1648152651Sun, 19 Apr 2026 03:22:37 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:52f75473-2d00-48e9-95ce-e957faa4783dLesley Gordon0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4122https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1648152651#commentsWe are&nbsp;pleased to announce the general availability (GA)&nbsp;of&nbsp;Channel Automation (CA) and Knowledge Management Enterprise (KME) 2025R1 for on-premise installations.&nbsp; This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1704313575">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1648152651">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4122&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2025R1Knowledge Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-1295290156Sun, 19 Apr 2026 03:22:36 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:766a5ed2-01f4-4b05-b07b-9ff103b6788fMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4121https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-1295290156#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR14&nbsp; is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1362" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-1295290156">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4121&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-1650552317Sun, 19 Apr 2026 03:22:36 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d63427ca-3139-4c6c-a01c-d2f7d7a3a2a3Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4120https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-1650552317#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR1 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1365" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-1650552317">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4120&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-150374722Sun, 19 Apr 2026 03:22:35 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:dab6baa8-e1fb-4c81-85df-37e2c4450bdcMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4119https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-150374722#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1366" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;t...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-150374722">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4119&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released-280116298Sun, 19 Apr 2026 03:22:35 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:6c04fcdf-d424-4ab8-9b84-b529e40539b2Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4118https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released-280116298#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR17&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1369">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released-280116298">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4118&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released-1185487283Sun, 19 Apr 2026 03:22:35 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:df26671c-b50a-495e-b8cf-3062240c710aMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4117https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released-1185487283#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR16 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1368" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;t...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released-1185487283">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4117&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released-695389638Sun, 19 Apr 2026 03:22:34 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:128a1d25-2ebc-4e12-881a-41f58b0eafd1Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4116https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released-695389638#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR17&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1367">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released-695389638">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4116&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released-1540958351Sun, 19 Apr 2026 03:22:34 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c63b84de-f562-4f98-9acd-fd4546827dbbMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4115https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released-1540958351#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR2 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1370" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released-1540958351">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4115&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released-714774582Sun, 19 Apr 2026 03:22:33 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:da7397c3-6eaa-4db1-8b5e-24f1045def74Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4114https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released-714774582#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR3 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1373" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released-714774582">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4114&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-728868509Sun, 19 Apr 2026 03:22:33 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:7b4979b6-43c0-47a6-b1d3-7ce27e1f50a2Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4113https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-728868509#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR19 and 20 are now available for download. The HFRs are available at the following links: <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1376">HFR19</a> <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1377">HFR20</a> To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-728868509">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4113&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released-1958063742Sun, 19 Apr 2026 03:22:32 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d0cd4467-aa8f-4de3-a50a-4a6e9a4376d4Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4112https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released-1958063742#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR4 is now available for download. The HFR is available <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1378">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the produc...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released-1958063742">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4112&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released-1893532402Sun, 19 Apr 2026 03:22:32 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:719cf784-2d48-4045-9da5-e947f1452f76Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4111https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released-1893532402#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR5 is now available for download. The HFR is available <a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8xNzY5L2RyaXZlSXRlbQ==?title=Channel%20Automation%202025R1%20HFR5">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the produc...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released-1893532402">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4111&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released-247060785Sun, 19 Apr 2026 03:22:32 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:35a5d0f6-2e9c-416f-9685-6f3c6a7e59fbMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4110https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released-247060785#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR22 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMDkxL2RyaXZlSXRlbQ==?title=Engagement%20Management%202024R6%20HFR22">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes made...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released-247060785">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4110&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released-494369271Sun, 19 Apr 2026 03:22:31 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:77a809bd-0195-44bc-b2ad-167200ba8c28Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4109https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released-494369271#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR18 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA2L2RyaXZlSXRlbQ==?title=To%20Download%20KB600508%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released-494369271">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4109&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released-1157980471Sun, 19 Apr 2026 03:22:31 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:4770c48b-1588-474f-836a-aad88e15591aMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4108https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released-1157980471#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR6 is now available for download. The HFR is available&nbsp;<a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA3L2RyaXZlSXRlbQ==?title=To%20Download%20KB600509%20Click%20Here.htm">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released-1157980471">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4108&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7-1050359050Sun, 19 Apr 2026 03:22:31 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c5f2a06f-368d-4196-bdf1-78f26958d7bcMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4107https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7-1050359050#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR7 is now available for download. The HFR is available&nbsp;<a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTEwL2RyaXZlSXRlbQ==?title=To%20Download%20KB600511%20Click%20Here.htm">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7-1050359050">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4107&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released-472617303Sun, 19 Apr 2026 03:22:30 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c78b7dec-cf2e-462f-84b0-f8e111a453f0Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4106https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released-472617303#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR19 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTExL2RyaXZlSXRlbQ==?title=To%20Download%20KB600512%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released-472617303">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4106&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released-1083402588Sun, 19 Apr 2026 03:22:30 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c0c6ec4e-c510-4420-adf8-dd49f4021afbMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4105https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released-1083402588#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR8 is now available for download. The HFR is available&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTE0L2RyaXZlSXRlbQ==?title=To%20Download%20KB600513%20Click%20Here.htm">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released-1083402588">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4105&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-689152267Sun, 05 Apr 2026 12:28:43 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:0c3cf005-a31e-4ab3-9e55-f0319157725fMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4104https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-689152267#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR2&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R4/To%20Download%20KB600442%20Click%20Here.htm">here</a>. This HFR delivers improvements which impact configuration, behavio...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released">read more</a>) <a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released">Read the full t...</a>(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-689152267">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4104&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-12634130Sun, 05 Apr 2026 12:28:38 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:423d2a7d-f278-48e0-898a-bca365919308Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4093https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-12634130#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR6&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1310">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">read more</a>) <a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">Read the full t...</a>(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-12634130">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4093&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-1979297334Sun, 05 Apr 2026 12:28:32 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2bd41d60-03d1-4f02-ab93-f37aa4cc7038Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4081https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-1979297334#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR11&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1336">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">read more</a>) <a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">Read the full t...</a>(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-1979297334">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4081&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-1169815183Sun, 05 Apr 2026 12:28:31 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:79beeb39-4ac0-45fa-ab61-d97f9c9b8dffMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4080https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-1169815183#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR12&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1339">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">read more</a>) <a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">Read the full t...</a>(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-1169815183">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4080&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-1667774251Sun, 05 Apr 2026 12:28:20 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:03513df7-8e30-4f62-aadb-037c46a92395Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4058https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-1667774251#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR19 and 20 are now available for download. The HFRs are available at the following links: <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1376">HFR19</a> <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1377">HFR20</a> To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">read more</a>) <a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">Read the full t...</a>(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-1667774251">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4058&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-1941514961Sun, 05 Apr 2026 11:49:36 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:0777604f-ab9f-4da3-88a2-d3c67a81e3faMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4103https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-1941514961#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R1&nbsp;HFR9&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R1/To%20Download%20KB600445%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-1941514961">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4103&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1439307453Sun, 05 Apr 2026 11:49:35 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:5ff625cc-99d3-47c9-ad0a-2d9d0283f01eMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4102https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1439307453#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R5/To%20Download%20KB600444%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1439307453">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4102&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Engagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-905603106Sun, 05 Apr 2026 11:49:35 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:fa51b8b3-8a7c-4cd7-bd3c-baf18f6fdc91Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4101https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-905603106#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR12 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202020R3/To%20Download%20KB600446%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-905603106">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4101&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">releaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-308722173Sun, 05 Apr 2026 11:49:34 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:715f7f90-b9d4-4c33-9021-a1bbdfd8de60Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4100https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-308722173#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R4&nbsp;HFR8 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R4/To%20Download%20KB600447%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-308722173">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4100&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2022R4Engagement OrchestrationreleaseKnowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-980998575Sun, 05 Apr 2026 11:49:34 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:1e5b46ad-3faa-4dc0-94f8-1158c3ca3f37Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4099https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-980998575#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2021R4 HFR9 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202021R4/To%20Download%20KB600449%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-980998575">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4099&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management EnterpriseHFRCase Management Enterprise15.3 2021R4https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-831613390Sun, 05 Apr 2026 11:49:33 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:61ce476e-e100-4b24-b181-1dc087f1dc39Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4098https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-831613390#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR3&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1302">here</a>. This HFR delivers the following behaviour change: Channel Automat...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-831613390">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4098&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-239035302Sun, 05 Apr 2026 11:49:33 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:bc4205e4-4a79-478d-8033-89361a4ca595Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4097https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-239035302#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R3&nbsp;HFR7&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1304">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-239035302">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4097&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R3Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-431030781Sun, 05 Apr 2026 11:49:33 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:0155bc52-3fc2-4b2d-ae46-8fd079101980Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4096https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-431030781#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR4&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1307">here</a>. This HFR delivers the following behaviour change: Channel Automat...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-431030781">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4096&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-376597333Sun, 05 Apr 2026 11:49:32 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:7f880495-6111-41c0-ba0f-0acc80d8111bMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4095https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-376597333#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR13 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1308">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-376597333">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4095&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-837391025Sun, 05 Apr 2026 11:49:32 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:13b95812-fc5a-4bec-a983-c94f0e6d2426Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4094https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-837391025#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR5&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1309">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-837391025">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4094&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-585050232Sun, 05 Apr 2026 11:49:31 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:20159b32-e433-4ac4-8d1b-eb5354a62c0eMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4092https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-585050232#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1311">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1812078920">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-585050232">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4092&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-1729068434Sun, 05 Apr 2026 11:49:31 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:72a15f21-2afd-41bc-9f0b-7eff2455382bMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4091https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-1729068434#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR7&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1312">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-1729068434">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4091&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-288374368Sun, 05 Apr 2026 11:49:30 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:3c4a0dfc-41ab-4f7d-a4e8-acb8698b12adMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4090https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-288374368#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR8&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1318">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-288374368">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4090&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-149635803Sun, 05 Apr 2026 11:49:30 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d4d48e57-3662-435d-b2cc-4b00e99f01a7Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4089https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-149635803#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R1&nbsp;HFR10&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1323">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-149635803">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4089&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-1758760623Sun, 05 Apr 2026 11:49:30 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:877b9dc4-cfbd-4bc3-b147-bfe60f224dc2Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4088https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-1758760623#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR9&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1324">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-1758760623">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4088&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-1808597002Sun, 05 Apr 2026 11:49:29 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:bed7d733-bfaf-4221-94c8-2fb6e4e761edMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4087https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-1808597002#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R2&nbsp;HFR9&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1325">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-1808597002">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4087&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2023R2releaseKnowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-942119791Sun, 05 Apr 2026 11:49:29 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:34b37872-7fe0-4e8c-8274-d75d39b551ebMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4086https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-942119791#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR14 is now available for download. To obtain the HFR,&nbsp;click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1326">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-942119791">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4086&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Engagement OrchestrationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-486172717Sun, 05 Apr 2026 11:49:28 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:f39937d7-2015-4a8b-a50f-27ed60152831Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4085https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-486172717#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR17 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1332">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-486172717">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4085&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-1823514945Sun, 05 Apr 2026 11:49:28 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:8ca25725-5c7a-4ef4-8427-778b36badc44Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4084https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-1823514945#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR10&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1331">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-1823514945">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4084&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-1063905935Sun, 05 Apr 2026 11:49:28 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:baa59f1c-1219-4b9f-bcb3-4e6b2e9fd204Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4083https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-1063905935#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1333">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-1063905935">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4083&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-1977263189Sun, 05 Apr 2026 11:49:27 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d4e7336b-ccca-49bd-bba7-21c42aa0ffa8Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4082https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-1977263189#commentsWe are&nbsp;pleased to announce the general availability (GA)&nbsp;of&nbsp;Channel Automation (CA) and Knowledge Management Enterprise (KME) 2024R6 for on-premise installations.&nbsp; This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-1977263189">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4082&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseGA2024R6Knowledge Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-548104303Sun, 05 Apr 2026 11:49:27 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2a35c358-0526-4332-9cfe-fc828620a5b1Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4079https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-548104303#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR3&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1341">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the f...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-548104303">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4079&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-1897749631Sun, 05 Apr 2026 11:49:26 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:e931e7c6-41c3-4135-82ad-f9080aa36c84Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4078https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-1897749631#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR13 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1342">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-1897749631">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4078&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-1427884357Sun, 05 Apr 2026 11:49:26 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2b36295b-dd74-41d0-a7a7-abf2b5ba2dc3Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4077https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-1427884357#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR14 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1345">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-1427884357">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4077&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-2106752568Sun, 05 Apr 2026 11:49:26 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:6aee6820-41a4-430a-a1ec-c7ddf145d63bMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4076https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-2106752568#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR4 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1346">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-2106752568">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4076&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-1389268880Sun, 05 Apr 2026 11:49:25 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:6d547ba5-1e1d-4386-8728-ce14eb2ed090Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4075https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-1389268880#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR5 and HFR6&nbsp;are now available for download for on-premise installations. To obtain HFR5,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1348">here</a>. To obtain HFR6,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1347">here</a>. To view the&nbsp;Relea...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-1389268880">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4075&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-692517784Sun, 05 Apr 2026 11:49:25 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:a43aee33-38f7-4284-9766-f5fdfb19d63dMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4074https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-692517784#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR7 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1349">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-692517784">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4074&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-251498143Sun, 05 Apr 2026 11:49:24 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:5fd2d71b-ed8c-49d9-9b17-bd1edb3a46baMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4073https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-251498143#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR15 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1352">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-251498143">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4073&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-1237040343Sun, 05 Apr 2026 11:49:24 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:dd2d244d-107d-468e-8a43-927a1082bdefMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4072https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-1237040343#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR10 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1353">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-1237040343">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4072&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-235761501Sun, 05 Apr 2026 11:49:24 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:37e7b45d-876d-4c1c-8f46-73c59f9bc29eMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4071https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-235761501#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR11 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1356">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-235761501">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4071&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-621535741Sun, 05 Apr 2026 11:49:23 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:4ada3a9e-09a9-4978-a06e-6f55b82b73ebMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4070https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-621535741#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR12 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1357">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-621535741">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4070&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-2003228318Sun, 05 Apr 2026 11:49:23 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c40acd14-767c-4d41-962c-f2566ed4412fMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4069https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-2003228318#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR16 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1358">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-2003228318">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4069&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-1353286741Sun, 05 Apr 2026 11:49:23 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:5a1b5ff3-1539-4947-b6ef-1ca5ab6e76ddLesley Gordon0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4068https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-1353286741#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR13&nbsp; is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-1353286741">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4068&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement OrchestrationreleaseHFR132024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-137870742Sun, 05 Apr 2026 11:49:22 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:ae788f2e-be06-4767-abf0-76fdd9084dfcLesley Gordon0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4067https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-137870742#commentsWe are&nbsp;pleased to announce the general availability (GA)&nbsp;of&nbsp;Channel Automation (CA) and Knowledge Management Enterprise (KME) 2025R1 for on-premise installations.&nbsp; This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1704313575">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-137870742">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4067&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2025R1Knowledge Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-834423310Sun, 05 Apr 2026 11:49:22 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:470cf5ef-5047-4b20-9724-ed0e8acefd53Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4066https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-834423310#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR14&nbsp; is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1362" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-834423310">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4066&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-242468835Sun, 05 Apr 2026 11:49:22 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:3050224e-9191-4ec0-9696-63ccba26ead6Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4065https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-242468835#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR1 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1365" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-242468835">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4065&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-2140400684Sun, 05 Apr 2026 11:49:21 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:3488c975-f37c-43d9-af5e-02f836efda29Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4064https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-2140400684#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1366" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-2140400684">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4064&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFR