https://verintconnect.com/verint-products/em/b/newsen-USTelligent Community 13Sun, 05 Apr 2026 12:28:43 GMThttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-1710257096Sun, 05 Apr 2026 12:28:43 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:72929d7e-fcb0-44af-97e7-b8141b7502a6Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4095https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-1710257096#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR2&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R4/To%20Download%20KB600442%20Click%20Here.htm">here</a>. This HFR delivers improvements which impact configuration, behavio...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-1710257096">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4095&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-689065183Sun, 05 Apr 2026 12:28:42 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:5f568450-dddd-43e6-a1a6-286aac311b6eMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4094https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-689065183#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R1&nbsp;HFR9&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R1/To%20Download%20KB600445%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-689065183">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4094&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1891755441Sun, 05 Apr 2026 12:28:42 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:39e3f829-dd79-46d8-8bdf-3194b99aaf37Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4093https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1891755441#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R5/To%20Download%20KB600444%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1891755441">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4093&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Engagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-1783031882Sun, 05 Apr 2026 12:28:41 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:6c23194e-c218-48e2-8081-1fad1905fc22Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4092https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-1783031882#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR12 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202020R3/To%20Download%20KB600446%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-1783031882">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4092&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">releaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-1700957800Sun, 05 Apr 2026 12:28:41 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:daaa9211-423c-426b-bba8-5dacc0d45ff6Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4091https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-1700957800#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R4&nbsp;HFR8 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R4/To%20Download%20KB600447%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-1700957800">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4091&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2022R4Engagement OrchestrationreleaseKnowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-800253203Sun, 05 Apr 2026 12:28:40 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:ef1b829a-15bd-4fad-9353-06128b92d940Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4090https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-800253203#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2021R4 HFR9 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202021R4/To%20Download%20KB600449%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-800253203">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4090&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management EnterpriseHFRCase Management Enterprise15.3 2021R4https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-271283409Sun, 05 Apr 2026 12:28:40 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c2c37906-0631-4fb3-ba22-09d148a9b19bMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4089https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-271283409#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR3&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1302">here</a>. This HFR delivers the following behaviour change: Channel Automat...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-271283409">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4089&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-1079222894Sun, 05 Apr 2026 12:28:39 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:a352776e-1ba3-46f7-91e0-eed518cdff99Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4088https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-1079222894#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R3&nbsp;HFR7&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1304">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-1079222894">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4088&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R3Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-757407553Sun, 05 Apr 2026 12:28:39 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:7061f79f-065e-4faa-b501-b9897a854179Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4087https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-757407553#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR4&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1307">here</a>. This HFR delivers the following behaviour change: Channel Automat...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-757407553">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4087&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-1504677454Sun, 05 Apr 2026 12:28:38 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:38056ac8-6e72-431c-9f57-21196378d140Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4086https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-1504677454#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR13 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1308">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-1504677454">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4086&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-1581011414Sun, 05 Apr 2026 12:28:38 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:e5e8914a-b3ad-42e1-9aa7-2f4de7ebad72Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4085https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-1581011414#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR5&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1309">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-1581011414">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4085&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-7159978Sun, 05 Apr 2026 12:28:38 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d19ae1a1-d964-428c-bab5-63eb12a3b1c5Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4084https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-7159978#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR6&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1310">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-7159978">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4084&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-411351338Sun, 05 Apr 2026 12:28:37 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b5abf464-a8ec-4dd3-acc5-6445362546c3Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4083https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-411351338#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1311">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1812078920">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-411351338">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4083&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-1304625169Sun, 05 Apr 2026 12:28:37 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:9e3a1040-df3e-4be1-ac44-8e3d4d50dea4Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4082https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-1304625169#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR7&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1312">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-1304625169">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4082&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-713619539Sun, 05 Apr 2026 12:28:36 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:a205f763-f14e-4336-b518-1f0b4b434dabMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4081https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-713619539#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR8&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1318">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-713619539">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4081&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-1267761156Sun, 05 Apr 2026 12:28:36 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:9b6440cd-cc2d-47bc-ac65-7d382fa6b6f6Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4080https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-1267761156#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R1&nbsp;HFR10&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1323">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-1267761156">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4080&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-1079738034Sun, 05 Apr 2026 12:28:35 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:9b4f88e3-e5fc-4406-bdcd-ba8a4f32418aMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4079https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-1079738034#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR9&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1324">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-1079738034">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4079&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-1965795120Sun, 05 Apr 2026 12:28:35 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b84f5b10-96db-4010-b33d-bd44d76127b2Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4078https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-1965795120#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R2&nbsp;HFR9&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1325">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-1965795120">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4078&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2023R2releaseKnowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-637041794Sun, 05 Apr 2026 12:28:34 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:ac6a8a2a-d95f-4b6f-88ab-7020230d3584Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4077https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-637041794#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR14 is now available for download. To obtain the HFR,&nbsp;click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1326">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-637041794">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4077&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Engagement OrchestrationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-731020805Sun, 05 Apr 2026 12:28:34 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:fd14e176-2282-4064-98fb-078e01e3ec8bMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4076https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-731020805#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR17 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1332">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-731020805">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4076&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-1223275703Sun, 05 Apr 2026 12:28:33 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:ef496598-a877-4066-b38e-844d1e7c6a22Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4075https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-1223275703#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR10&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1331">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-1223275703">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4075&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-1321164142Sun, 05 Apr 2026 12:28:33 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:8330cb99-7eee-428d-aa6c-00191dc2bd66Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4074https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-1321164142#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1333">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-1321164142">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4074&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-1069547599Sun, 05 Apr 2026 12:28:32 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:8b2a44d9-192c-46f4-8056-2748507cd507Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4073https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-1069547599#commentsWe are&nbsp;pleased to announce the general availability (GA)&nbsp;of&nbsp;Channel Automation (CA) and Knowledge Management Enterprise (KME) 2024R6 for on-premise installations.&nbsp; This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-1069547599">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4073&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseGA2024R6Knowledge Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-1441608434Sun, 05 Apr 2026 12:28:32 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:f507e776-44ed-4b20-918d-0f1af97d4ed9Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4072https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-1441608434#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR11&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1336">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-1441608434">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4072&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-42347947Sun, 05 Apr 2026 12:28:31 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:7220070b-c4e0-4e89-be80-9c77b341568dMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4071https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-42347947#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR12&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1339">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-42347947">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4071&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-794585359Sun, 05 Apr 2026 12:28:31 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c6be3202-2439-4b6a-b5d0-3ddc287edc08Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4070https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-794585359#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR3&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1341">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the f...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-794585359">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4070&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-2051566824Sun, 05 Apr 2026 12:28:30 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:bcb89293-c078-46fa-a7fc-aa978e2788ecMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4069https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-2051566824#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR13 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1342">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-2051566824">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4069&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-1796190594Sun, 05 Apr 2026 12:28:30 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:fdf71852-5b03-4c31-8d37-fd7f493c3845Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4068https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-1796190594#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR14 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1345">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-1796190594">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4068&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-1669449214Sun, 05 Apr 2026 12:28:29 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c3f3f49d-5ea2-44a9-8271-fe08d2f39a6cMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4067https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-1669449214#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR4 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1346">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-1669449214">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4067&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-658818137Sun, 05 Apr 2026 12:28:29 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:42550a23-8cdb-4fe5-b7e7-773806762c95Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4066https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-658818137#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR5 and HFR6&nbsp;are now available for download for on-premise installations. To obtain HFR5,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1348">here</a>. To obtain HFR6,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1347">here</a>. To view the&nbsp;Relea...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-658818137">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4066&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-164511720Sun, 05 Apr 2026 12:28:28 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:251800a9-09e7-4c78-9ad1-8e03885c1d61Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4065https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-164511720#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR7 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1349">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-164511720">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4065&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-1120798043Sun, 05 Apr 2026 12:28:28 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:7ec8265e-701f-4dc0-b4a2-b89207421964Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4064https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-1120798043#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR15 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1352">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-1120798043">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4064&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-1017505104Sun, 05 Apr 2026 12:28:27 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c7a7f1c7-6fa3-4c7a-ab58-e17bbd12a74dMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4063https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-1017505104#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR10 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1353">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-1017505104">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4063&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-1592208135Sun, 05 Apr 2026 12:28:27 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:88df8095-1d4e-415e-b321-f0a4490e07b4Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4062https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-1592208135#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR11 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1356">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-1592208135">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4062&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-984783352Sun, 05 Apr 2026 12:28:26 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:ac52c36a-92fc-49de-9cd5-a99dcb8c87d2Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4061https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-984783352#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR12 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1357">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-984783352">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4061&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-697616562Sun, 05 Apr 2026 12:28:26 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:0f89f74f-ea6c-463e-a8c9-6df1c4d18f7aMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4060https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-697616562#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR16 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1358">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-697616562">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4060&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-1022071920Sun, 05 Apr 2026 12:28:26 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:9d9ec109-0197-4b3f-9441-e4071aa12f22Lesley Gordon0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4059https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-1022071920#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR13&nbsp; is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-1022071920">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4059&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement OrchestrationreleaseHFR132024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-2028078897Sun, 05 Apr 2026 12:28:25 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:9c7d8bfd-cb9a-4739-8918-40ee1a3c8072Lesley Gordon0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4058https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-2028078897#commentsWe are&nbsp;pleased to announce the general availability (GA)&nbsp;of&nbsp;Channel Automation (CA) and Knowledge Management Enterprise (KME) 2025R1 for on-premise installations.&nbsp; This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1704313575">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-2028078897">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4058&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2025R1Knowledge Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-894502854Sun, 05 Apr 2026 12:28:25 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:05a12606-9fd8-4718-b6e4-f7009fcd0e26Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4057https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-894502854#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR14&nbsp; is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1362" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-894502854">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4057&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-1407728127Sun, 05 Apr 2026 12:28:24 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:cb3ba1b3-ceca-4cec-a22c-8240dc43e38eMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4056https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-1407728127#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR1 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1365" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-1407728127">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4056&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-1916783537Sun, 05 Apr 2026 12:28:23 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:dc30c6f1-fc81-41ec-9aee-63a7796982bcMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4055https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-1916783537#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1366" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-1916783537">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4055&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released-842377323Sun, 05 Apr 2026 12:28:23 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:f8082574-0c4a-4abf-9776-69fbd029d1e1Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4054https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released-842377323#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR17&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1369">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released-842377323">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4054&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released-1944586059Sun, 05 Apr 2026 12:28:22 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c551ee77-2ca1-41ca-8477-0360616450b3Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4053https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released-1944586059#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR16 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1368" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released-1944586059">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4053&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released-49800855Sun, 05 Apr 2026 12:28:22 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:122edf64-adcd-4b32-8b6a-b7f69b141d36Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4052https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released-49800855#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR17&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1367">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released-49800855">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4052&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released-1477781245Sun, 05 Apr 2026 12:28:21 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2edba71a-1523-44c4-9a4a-c48ba233e220Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4051https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released-1477781245#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR2 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1370" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released-1477781245">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4051&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released-997312556Sun, 05 Apr 2026 12:28:21 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:22473182-1ced-42e5-848b-5dac7e37ae68Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4050https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released-997312556#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR3 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1373" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released-997312556">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4050&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-1270765169Sun, 05 Apr 2026 12:28:20 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:224bcca6-2e32-4853-bb29-455612d4581cMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4049https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-1270765169#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR19 and 20 are now available for download. The HFRs are available at the following links: <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1376">HFR19</a> <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1377">HFR20</a> To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-1270765169">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4049&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released-25080491Sun, 05 Apr 2026 12:28:20 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:67eb38c4-e301-4ef0-b1ef-3b00c1e3ebfaMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4048https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released-25080491#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR4 is now available for download. The HFR is available <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1378">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the produc...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released-25080491">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4048&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released-223360141Sun, 05 Apr 2026 12:28:19 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:4e1217a5-0420-469b-8055-ea92ecfd25f9Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4047https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released-223360141#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR5 is now available for download. The HFR is available <a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8xNzY5L2RyaXZlSXRlbQ==?title=Channel%20Automation%202025R1%20HFR5">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the produc...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released-223360141">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4047&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released-768674715Sun, 05 Apr 2026 12:28:19 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:adfa3867-fd24-4274-823a-f7498988255aMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4046https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released-768674715#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR22 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMDkxL2RyaXZlSXRlbQ==?title=Engagement%20Management%202024R6%20HFR22">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes made...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released-768674715">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4046&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released-279617479Sun, 05 Apr 2026 12:28:18 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:ba3fc854-6619-4a55-a463-b03a42034da5Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4045https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released-279617479#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR18 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA2L2RyaXZlSXRlbQ==?title=To%20Download%20KB600508%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released-279617479">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4045&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released-1861724230Sun, 05 Apr 2026 12:28:18 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:fde16503-9c41-4e03-80b8-4eaf8136b4ccMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4044https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released-1861724230#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR6 is now available for download. The HFR is available&nbsp;<a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA3L2RyaXZlSXRlbQ==?title=To%20Download%20KB600509%20Click%20Here.htm">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released-1861724230">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4044&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7-830548921Sun, 05 Apr 2026 12:28:17 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:35affd05-d13e-4bae-872a-f2e0b68b671eMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4043https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7-830548921#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR7 is now available for download. The HFR is available&nbsp;<a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTEwL2RyaXZlSXRlbQ==?title=To%20Download%20KB600511%20Click%20Here.htm">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7-830548921">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4043&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released-2069206215Sun, 05 Apr 2026 12:28:17 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:752a0c85-0db7-49db-bb82-51c038e5999cMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4042https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released-2069206215#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR19 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTExL2RyaXZlSXRlbQ==?title=To%20Download%20KB600512%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released-2069206215">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4042&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released-1470816221Sun, 05 Apr 2026 12:28:16 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:1f5efff3-44ae-47bd-84c6-057726756a95Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4041https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released-1470816221#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR8 is now available for download. The HFR is available&nbsp;<a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTE0L2RyaXZlSXRlbQ==?title=To%20Download%20KB600513%20Click%20Here.htm">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released-1470816221">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4041&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-releasedMon, 30 Mar 2026 12:03:53 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:3bacec72-2b95-4895-ad81-8787ec751d04Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4040https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR8 is now available for download. The HFR is available&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTE0L2RyaXZlSXRlbQ==?title=To%20Download%20KB600513%20Click%20Here.htm">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4040&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-releasedWed, 04 Mar 2026 17:38:22 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:7be2d1f4-2e7f-4a09-bbd9-6bd029999416Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4038https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR19 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTExL2RyaXZlSXRlbQ==?title=To%20Download%20KB600512%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4038&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7Mon, 16 Feb 2026 13:05:03 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:315ba246-0bd7-42f0-8e19-e330e5019481Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4025https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR7 is now available for download. The HFR is available&nbsp;<a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fconnect.verint.com%2Fview%2F%23%2Fc2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTEwL2RyaXZlSXRlbQ%3D%3D%3Ftitle%3DTo%2520Download%2520KB600511%2520Click%2520Here.htm&amp;data=05%7C02%7CJessica.Milne%40verint.com%7Cc00ea781954a4058e8d208de6c552fe0%7Cbb2ed304409949cfb081cbb7a3a580ca%7C0%7C0%7C639067310298357040%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=ACkKFwrlzLxUQLbG1h8eIz2RDPPP%2BnAU9g%2BwBAgPZ6o%3D&amp;reserved=0">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4025&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-releasedMon, 02 Feb 2026 13:56:43 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:597b3db9-7b09-4461-beb5-8cba292f3ab4Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4022https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR18 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA2L2RyaXZlSXRlbQ==?title=To%20Download%20KB600508%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4022&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-releasedMon, 02 Feb 2026 13:56:43 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:3afc8566-c6f3-473c-b94a-769c3b475e44Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4021https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR6 is now available for download. The HFR is available&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA3L2RyaXZlSXRlbQ==?title=To%20Download%20KB600509%20Click%20Here.htm">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4021&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-releasedMon, 12 Jan 2026 11:30:04 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:42f22787-7726-4054-9d53-836343f0d18dMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4015https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR22 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMDkxL2RyaXZlSXRlbQ==?title=Engagement%20Management%202024R6%20HFR22">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes made...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4015&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-releasedTue, 09 Dec 2025 16:26:57 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:f9ae9001-deba-49df-bda9-c0b37120c245Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4010https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR5 is now available for download. The HFR is available <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1379">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the produc...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4010&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-releasedTue, 02 Dec 2025 15:06:51 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:16adabed-b4a5-49db-9072-98186a0e8b67Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4008https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR4 is now available for download. The HFR is available <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1378">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the produc...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4008&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-releasedWed, 26 Nov 2025 17:50:22 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:3cfbc0ca-7ac3-459a-9876-9bf90561bfecMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4006https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR19 and 20 are now available for download. The HFRs are available at the following links: <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1376">HFR19</a> <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1377">HFR20</a> To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4006&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-releasedMon, 29 Sep 2025 11:13:33 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2d101738-c45f-4e99-a69e-8d31c2c75bb2Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=4000https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR3 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1373" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4000&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-releasedFri, 19 Sep 2025 14:00:56 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2bef6958-b603-494d-9450-93aa1ba76779Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3997https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR2 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1370" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3997&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-releasedTue, 12 Aug 2025 14:51:46 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:068109ce-241e-48e0-b5df-bcfa69e68ecfMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3995https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR16 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1368" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3995&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-releasedTue, 12 Aug 2025 14:51:45 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d604acb8-dac3-46b6-a66f-97f43a342d52Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3994https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR17&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1367">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3994&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-releasedTue, 12 Aug 2025 13:51:42 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2b28788f-fb1d-4749-9779-0269a0c807eaMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3993https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR17&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1369">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3993&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-releasedTue, 22 Jul 2025 13:36:55 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:e5a51f71-00e0-4b56-a5eb-6f138f56d285Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3988https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1366" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3988&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-releasedTue, 22 Jul 2025 09:36:39 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:5abc503e-7c84-43f8-b95e-b29642070febMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3986https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR1 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1365" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3986&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-releasedTue, 24 Jun 2025 15:36:48 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:262ad492-20dd-494f-805a-c2a3b08a52c8Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3980https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR14&nbsp; is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1362" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3980&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-releasedWed, 21 May 2025 09:53:04 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b97809ec-4df0-49d1-aef3-cdb263630779Lesley Gordon0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3976https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released#commentsWe are&nbsp;pleased to announce the general availability (GA)&nbsp;of&nbsp;Channel Automation (CA) and Knowledge Management Enterprise (KME) 2025R1 for on-premise installations.&nbsp; This release delivers key improvements which impact configuration,...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1704313575">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3976&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2025R1Knowledge Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-releasedTue, 20 May 2025 10:51:49 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:71e39294-95d4-4b62-b25e-4d07b5c555ebLesley Gordon0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3973https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR13&nbsp; is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3973&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement OrchestrationreleaseHFR132024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-releasedFri, 16 May 2025 10:25:14 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b7b76f48-831a-47b0-9425-6c0a18a337e9Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3971https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR16 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1358">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3971&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12Fri, 02 May 2025 13:40:00 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:fff1d5d4-932f-4d49-ab39-1050a2e391f8Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3966https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR12 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1357">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3966&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-releasedTue, 22 Apr 2025 13:21:53 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2f6823e1-c178-48f6-a8ad-f242aafd3643Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3964https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR11 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1356">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3964&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-releasedTue, 15 Apr 2025 15:36:58 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:a86ce6e7-a1b5-49dd-ae9f-09121bc835b1Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3960https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR10 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1353">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3960&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15Wed, 09 Apr 2025 16:55:18 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:51512471-d412-4351-a14a-c0437b537278Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3958https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR15 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1352">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3958&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7Wed, 26 Feb 2025 13:21:24 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:18543022-2e9d-4f4d-872f-afc1af372494Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3950https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR7 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1349">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3950&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-releasedMon, 27 Jan 2025 12:22:54 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:bf98742e-0262-4450-8c30-20816c562b9aMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3945https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR5 and HFR6&nbsp;are now available for download for on-premise installations. To obtain HFR5,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1348">here</a>. To obtain HFR6,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1347">here</a>. To view the&nbsp;Relea...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3945&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-releasedFri, 10 Jan 2025 15:10:45 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:725e78a5-b540-4e46-ba4c-813f91048a68Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3941https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR4 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1346">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3941&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-releasedWed, 08 Jan 2025 12:01:42 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d8a6b1f3-f4be-435f-a737-51a67d8b9d47Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3939https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR14 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1345">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3939&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-releasedMon, 16 Dec 2024 15:34:46 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:8b289e98-9849-467a-a27a-d21ba93bbd60Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3937https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR13 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1342">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3937&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-releasedMon, 09 Dec 2024 11:01:58 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:24821020-b271-4015-a0b2-c79c3f96d068Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3934https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR3&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1341">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the f...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3934&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-releasedTue, 03 Dec 2024 10:56:06 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2106fb2c-586b-4d52-9940-37af2fca9b67Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3932https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR12&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1339">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3932&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-releasedMon, 18 Nov 2024 15:17:50 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:75e3120c-48cf-4dba-82ac-3093deb99822Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3924https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR11&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1336">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3924&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-releasedFri, 15 Nov 2024 17:18:35 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:313969cb-f244-41f5-98b4-970ec45371f1Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3922https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released#commentsWe are&nbsp;pleased to announce the general availability (GA)&nbsp;of&nbsp;Channel Automation (CA) and Knowledge Management Enterprise (KME) 2024R6 for on-premise installations.&nbsp; This release delivers key improvements which impact configuration,...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3922&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseGA2024R6Knowledge Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-releasedMon, 09 Sep 2024 11:08:01 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:de48fabe-6957-4d2d-840a-4c8ba071bfe5Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3906https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1333">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3906&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-releasedTue, 27 Aug 2024 09:46:12 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d8253a3f-6fab-48b3-b32c-72de27400cf2Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3899https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR10&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1331">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3899&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-releasedTue, 27 Aug 2024 09:42:36 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:9e2d0a72-a044-4160-9f40-c3dc189af3abMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3900https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR17 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1332">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3900&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-releasedWed, 10 Jul 2024 12:28:53 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b2dc9c37-463f-48b7-95fc-92b62c0595f8Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3892https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR14 is now available for download. To obtain the HFR,&nbsp;click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1326">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3892&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Engagement OrchestrationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-releasedMon, 01 Jul 2024 14:41:29 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:ddf1b12d-1337-46f6-af95-15a86c804afaMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3889https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R2&nbsp;HFR9&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1325">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3889&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2023R2releaseKnowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-releasedThu, 27 Jun 2024 15:35:09 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b02e6a7f-bdd5-4ca4-8b5a-8368b5d1ae1cMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3887https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR9&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1324">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3887&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-releasedFri, 21 Jun 2024 14:18:11 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:a16e22fc-6761-4341-a41a-25b6478b45b0Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3884https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R1&nbsp;HFR10&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1323">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3884&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R1Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-releasedWed, 08 May 2024 12:26:22 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b38a35ba-60c6-4765-aa57-e9b37a9318baMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3874https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR8&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1318">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3874&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-releasedMon, 08 Apr 2024 13:09:35 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:abe2b41e-eb6a-4512-a49d-857e46d2620aMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3871https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR7&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1312">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3871&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1103594044Thu, 04 Apr 2024 12:30:23 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:853280a8-aebc-4836-a58d-fd04cc7eeb3cMilne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3868https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1103594044#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1311">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1812078920">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1103594044">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3868&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-releasedMon, 25 Mar 2024 14:39:09 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:4c4d891c-08f8-48ec-841b-b0519325e779Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3866https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR6&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1310">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3866&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-releasedFri, 15 Mar 2024 14:35:43 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:23a55595-1859-4d5f-8379-6f6c50b5f2d5Milne, Jessica0https://verintconnect.com/verint-products/em/b/news/rsscomments?WeblogPostID=3864https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR5&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1309">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=3864&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFR