News & Updateshttps://verintconnect.com/verint-products/em/b/news/atomTelligent Community (Build: 13.0.1.32004)2026-04-05T11:49:21ZChannel Automation / Knowledge Management Enterprise 2026R1 HFR1 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2026r1-hfr1-released2026-05-25T11:48:15Z2026-05-25T11:48:15ZChannel Automation / Knowledge Management Enterprise 2026R1 HFR1 is now available for download.
The HFR is available <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fconnect.verint.com%2Fview%2F%23%2Fc2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTE3L2RyaXZlSXRlbQ%3D%3D%3Ftitle%3DTo&data=05%7C02%7CDoug.Dennis%40verint.com%7C98639a44e058408ee4af08deba4bfb05%7Cbb2ed304409949cfb081cbb7a3a580ca%7C0%7C0%7C639153032669071481%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=k3iDHxOX5DcSCSvJ0H8Z2dIJK6PMjr28Ae8HAAPPdSM%3D&reserved=0">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the product in this release, ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2026r1-hfr1-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2026r1-hfr1-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4168&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR9 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr9-released2026-05-13T09:27:15Z2026-05-13T09:27:15ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR9 is now available for download.
The HFR is available <a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTE1L2RyaXZlSXRlbQ==?title=To%20Download%20KB600515%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the p...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr9-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4166&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2026R1 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2026r1-released2026-05-06T13:18:39Z2026-05-06T13:18:39ZWe are pleased to announce the general availability (GA) of Channel Automation (CA) and Knowledge Management Enterprise (KME) 2026R1 for on-premise installations.
This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2026r1-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2026r1-released">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4164&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR2 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-5228644752026-04-19T03:22:52Z2026-04-19T03:22:52ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR2 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R4/To%20Download%20KB600442%20Click%20Here.htm">here</a>.
This HFR delivers improvements which impact configuration, behavio...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-522864475">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4159&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R1 HFR9 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-15342346972026-04-19T03:22:51Z2026-04-19T03:22:51ZChannel Automation / Knowledge Management Enterprise 2023R1 HFR9 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R1/To%20Download%20KB600445%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-1534234697">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4158&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-14315172682026-04-19T03:22:51Z2026-04-19T03:22:51ZEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R5/To%20Download%20KB600444%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1431517268">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4157&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR12 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-8730256592026-04-19T03:22:51Z2026-04-19T03:22:51ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR12 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202020R3/To%20Download%20KB600446%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-873025659">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4156&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R4 HFR8 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-8348310572026-04-19T03:22:50Z2026-04-19T03:22:50ZEngagement Orchestration / Knowledge Management Enterprise 2022R4 HFR8 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R4/To%20Download%20KB600447%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-834831057">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4155&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2021R4 HFR9 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-12339727152026-04-19T03:22:50Z2026-04-19T03:22:50ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2021R4 HFR9 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202021R4/To%20Download%20KB600449%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-1233972715">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4154&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR3 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-4534283752026-04-19T03:22:49Z2026-04-19T03:22:49ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR3 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1302">here</a>.
This HFR delivers the following behaviour change:
Channel Automat...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-453428375">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4153&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R3 HFR7https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-9742109792026-04-19T03:22:49Z2026-04-19T03:22:49ZChannel Automation / Knowledge Management Enterprise 2023R3 HFR7 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1304">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-974210979">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4152&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR4 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-17801413802026-04-19T03:22:49Z2026-04-19T03:22:49ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR4 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1307">here</a>.
This HFR delivers the following behaviour change:
Channel Automat...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-1780141380">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4151&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR13 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-1811138792026-04-19T03:22:48Z2026-04-19T03:22:48ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR13 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1308">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-181113879">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4150&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR5 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-6149470262026-04-19T03:22:48Z2026-04-19T03:22:48ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR5 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1309">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-614947026">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4149&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR6 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-17133297702026-04-19T03:22:47Z2026-04-19T03:22:47ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR6 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1310">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-1713329770">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4148&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-516068012026-04-19T03:22:47Z2026-04-19T03:22:47ZEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1311">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1812078920">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-51606801">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4147&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR7 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-16130453862026-04-19T03:22:47Z2026-04-19T03:22:47ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR7 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1312">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-1613045386">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4146&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR8 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-11458425372026-04-19T03:22:46Z2026-04-19T03:22:46ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR8 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1318">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-1145842537">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4145&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R1 HFR10 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-10873484082026-04-19T03:22:46Z2026-04-19T03:22:46ZChannel Automation / Knowledge Management Enterprise 2023R1 HFR10 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1323">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-1087348408">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4144&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR9 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-11973384342026-04-19T03:22:45Z2026-04-19T03:22:45ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR9 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1324">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-1197338434">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4143&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R2 HFR9 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-2684436832026-04-19T03:22:45Z2026-04-19T03:22:45ZChannel Automation / Knowledge Management Enterprise 2023R2 HFR9 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1325">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-268443683">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4142&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR14 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-15310796312026-04-19T03:22:44Z2026-04-19T03:22:44ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR14 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1326">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-1531079631">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4141&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR17 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-20128461492026-04-19T03:22:44Z2026-04-19T03:22:44ZEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR17 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1332">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-2012846149">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4140&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR10 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-13343186822026-04-19T03:22:44Z2026-04-19T03:22:44ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR10 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1331">here</a>.
To view the Release Notes, which contains a list of the...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-1334318682">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4139&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR15 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-6651758982026-04-19T03:22:43Z2026-04-19T03:22:43ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR15 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1333">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-665175898">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4138&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-16860232442026-04-19T03:22:43Z2026-04-19T03:22:43ZWe are pleased to announce the general availability (GA) of Channel Automation (CA) and Knowledge Management Enterprise (KME) 2024R6 for on-premise installations.
This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-1686023244">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4137&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR11 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-12880720232026-04-19T03:22:42Z2026-04-19T03:22:42ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR11 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1336">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-1288072023">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4136&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR12 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-16279195722026-04-19T03:22:42Z2026-04-19T03:22:42ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR12 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1339">here</a>.
To view the Release Notes, which contains a list of the...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-1627919572">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4135&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR3 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-17429786462026-04-19T03:22:42Z2026-04-19T03:22:42ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR3 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1341">here</a>.
To view the Release Notes, which contains a list of the f...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-1742978646">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4134&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR13 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-20196178812026-04-19T03:22:41Z2026-04-19T03:22:41ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR13 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1342">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-2019617881">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4133&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR14 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-10438016232026-04-19T03:22:41Z2026-04-19T03:22:41ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR14 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1345">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-1043801623">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4132&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR4 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-2126163142026-04-19T03:22:40Z2026-04-19T03:22:40ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR4 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1346">here</a>.
To view the Release Notes, which contains a list of the fixes ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-212616314">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4131&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR5 and HFR6 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-15740750042026-04-19T03:22:40Z2026-04-19T03:22:40ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR5 and HFR6 are now available for download for on-premise installations.
To obtain HFR5, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1348">here</a>.
To obtain HFR6, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1347">here</a>.
To view the Relea...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-1574075004">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4130&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR7https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-9309501062026-04-19T03:22:40Z2026-04-19T03:22:40ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR7 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1349">here</a>.
To view the Release Notes, which contains a list of the fixes ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-930950106">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4129&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR15https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-7645766332026-04-19T03:22:39Z2026-04-19T03:22:39ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR15 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1352">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-764576633">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4128&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR10 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-293368832026-04-19T03:22:39Z2026-04-19T03:22:39ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR10 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1353">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-29336883">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4127&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR11 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-10565496452026-04-19T03:22:38Z2026-04-19T03:22:38ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR11 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1356">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-1056549645">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4126&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR12https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-5642582632026-04-19T03:22:38Z2026-04-19T03:22:38ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR12 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1357">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-564258263">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4125&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR16 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-19623512402026-04-19T03:22:38Z2026-04-19T03:22:38ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR16 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1358">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-1962351240">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4124&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR13 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-12447028022026-04-19T03:22:37Z2026-04-19T03:22:37ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR13 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-1244702802">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4123&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation and Knowledge Management Enterprise 2025R1 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-16481526512026-04-19T03:22:37Z2026-04-19T03:22:37ZWe are pleased to announce the general availability (GA) of Channel Automation (CA) and Knowledge Management Enterprise (KME) 2025R1 for on-premise installations.
This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1704313575">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1648152651">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4122&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR14 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-12952901562026-04-19T03:22:36Z2026-04-19T03:22:36ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR14 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1362" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-1295290156">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4121&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR1 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-16505523172026-04-19T03:22:36Z2026-04-19T03:22:36ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR1 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1365" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to th...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-1650552317">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4120&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR15 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-1503747222026-04-19T03:22:35Z2026-04-19T03:22:35ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR15 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1366" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to t...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-150374722">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4119&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR17 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released-2801162982026-04-19T03:22:35Z2026-04-19T03:22:35ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR17 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1369">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released-280116298">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4118&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR16 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released-11854872832026-04-19T03:22:35Z2026-04-19T03:22:35ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR16 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1368" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to t...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released-1185487283">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4117&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR17 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released-6953896382026-04-19T03:22:34Z2026-04-19T03:22:34ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR17 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1367">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released-695389638">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4116&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR2 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released-15409583512026-04-19T03:22:34Z2026-04-19T03:22:34ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR2 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1370" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to th...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released-1540958351">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4115&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR3 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released-7147745822026-04-19T03:22:33Z2026-04-19T03:22:33ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR3 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1373" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to th...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released-714774582">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4114&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR19 and 20 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-7288685092026-04-19T03:22:33Z2026-04-19T03:22:33ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR19 and 20 are now available for download.
The HFRs are available at the following links:
<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1376">HFR19</a>
<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1377">HFR20</a>
To view the Release Notes, which contains a list of the fixes and...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-728868509">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4113&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR4 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released-19580637422026-04-19T03:22:32Z2026-04-19T03:22:32ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR4 is now available for download.
The HFR is available <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1378">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the produc...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released-1958063742">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4112&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR5 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released-18935324022026-04-19T03:22:32Z2026-04-19T03:22:32ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR5 is now available for download.
The HFR is available <a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8xNzY5L2RyaXZlSXRlbQ==?title=Channel%20Automation%202025R1%20HFR5">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the produc...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released-1893532402">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4111&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR22 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released-2470607852026-04-19T03:22:32Z2026-04-19T03:22:32ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR22 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMDkxL2RyaXZlSXRlbQ==?title=Engagement%20Management%202024R6%20HFR22">here</a>.
To view the Release Notes, which contains a list of the fixes made...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released-247060785">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4110&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR18 releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released-4943692712026-04-19T03:22:31Z2026-04-19T03:22:31ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR18 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA2L2RyaXZlSXRlbQ==?title=To%20Download%20KB600508%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released-494369271">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4109&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR6 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released-11579804712026-04-19T03:22:31Z2026-04-19T03:22:31ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR6 is now available for download.
The HFR is available <a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA3L2RyaXZlSXRlbQ==?title=To%20Download%20KB600509%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the p...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released-1157980471">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4108&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR7https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7-10503590502026-04-19T03:22:31Z2026-04-19T03:22:31ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR7 is now available for download.
The HFR is available <a href="https://verintconnect.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTEwL2RyaXZlSXRlbQ==?title=To%20Download%20KB600511%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the p...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7-1050359050">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4107&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR19 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released-4726173032026-04-19T03:22:30Z2026-04-19T03:22:30ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR19 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTExL2RyaXZlSXRlbQ==?title=To%20Download%20KB600512%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released-472617303">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4106&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR8 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released-10834025882026-04-19T03:22:30Z2026-04-19T03:22:30ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR8 is now available for download.
The HFR is available <a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTE0L2RyaXZlSXRlbQ==?title=To%20Download%20KB600513%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the p...(<a href="https://verintconnect.com/business-products/desk/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released-1083402588">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4105&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR2 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-6891522672026-04-05T12:28:43Z2026-04-05T12:28:43ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR2 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R4/To%20Download%20KB600442%20Click%20Here.htm">here</a>.
This HFR delivers improvements which impact configuration, behavio...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released">read more</a>) <a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released">Read the full t...</a>(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released-689152267">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4104&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR6 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-126341302026-04-05T12:28:38Z2026-04-05T12:28:38ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR6 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1310">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">read more</a>) <a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">Read the full t...</a>(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released-12634130">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4093&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR11 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-19792973342026-04-05T12:28:32Z2026-04-05T12:28:32ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR11 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1336">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">read more</a>) <a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">Read the full t...</a>(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released-1979297334">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4081&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR12 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-11698151832026-04-05T12:28:31Z2026-04-05T12:28:31ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR12 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1339">here</a>.
To view the Release Notes, which contains a list of the...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">read more</a>) <a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">Read the full t...</a>(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released-1169815183">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4080&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR19 and 20 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-16677742512026-04-05T12:28:20Z2026-04-05T12:28:20ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR19 and 20 are now available for download.
The HFRs are available at the following links:
<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1376">HFR19</a>
<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1377">HFR20</a>
To view the Release Notes, which contains a list of the fixes and...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">read more</a>) <a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">Read the full t...</a>(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released-1667774251">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4058&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R1 HFR9 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-19415149612026-04-05T11:49:36Z2026-04-05T11:49:36ZChannel Automation / Knowledge Management Enterprise 2023R1 HFR9 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R1/To%20Download%20KB600445%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released-1941514961">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4103&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-14393074532026-04-05T11:49:35Z2026-04-05T11:49:35ZEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R5/To%20Download%20KB600444%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1439307453">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4102&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR12 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-9056031062026-04-05T11:49:35Z2026-04-05T11:49:35ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR12 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202020R3/To%20Download%20KB600446%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released-905603106">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4101&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R4 HFR8 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-3087221732026-04-05T11:49:34Z2026-04-05T11:49:34ZEngagement Orchestration / Knowledge Management Enterprise 2022R4 HFR8 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R4/To%20Download%20KB600447%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released-308722173">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4100&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2021R4 HFR9 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-9809985752026-04-05T11:49:34Z2026-04-05T11:49:34ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2021R4 HFR9 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202021R4/To%20Download%20KB600449%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released-980998575">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4099&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR3 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-8316133902026-04-05T11:49:33Z2026-04-05T11:49:33ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR3 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1302">here</a>.
This HFR delivers the following behaviour change:
Channel Automat...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released-831613390">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4098&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R3 HFR7https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-2390353022026-04-05T11:49:33Z2026-04-05T11:49:33ZChannel Automation / Knowledge Management Enterprise 2023R3 HFR7 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1304">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7-239035302">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4097&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR4 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-4310307812026-04-05T11:49:33Z2026-04-05T11:49:33ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR4 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1307">here</a>.
This HFR delivers the following behaviour change:
Channel Automat...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released-431030781">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4096&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR13 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-3765973332026-04-05T11:49:32Z2026-04-05T11:49:32ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR13 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1308">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released-376597333">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4095&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR5 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-8373910252026-04-05T11:49:32Z2026-04-05T11:49:32ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR5 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1309">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released-837391025">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4094&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-5850502322026-04-05T11:49:31Z2026-04-05T11:49:31ZEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1311">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1812078920">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-585050232">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4092&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR7 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-17290684342026-04-05T11:49:31Z2026-04-05T11:49:31ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR7 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1312">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released-1729068434">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4091&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR8 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-2883743682026-04-05T11:49:30Z2026-04-05T11:49:30ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR8 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1318">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released-288374368">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4090&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R1 HFR10 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-1496358032026-04-05T11:49:30Z2026-04-05T11:49:30ZChannel Automation / Knowledge Management Enterprise 2023R1 HFR10 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1323">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released-149635803">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4089&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR9 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-17587606232026-04-05T11:49:30Z2026-04-05T11:49:30ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR9 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1324">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released-1758760623">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4088&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R2 HFR9 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-18085970022026-04-05T11:49:29Z2026-04-05T11:49:29ZChannel Automation / Knowledge Management Enterprise 2023R2 HFR9 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1325">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released-1808597002">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4087&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR14 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-9421197912026-04-05T11:49:29Z2026-04-05T11:49:29ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR14 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1326">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released-942119791">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4086&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR17 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-4861727172026-04-05T11:49:28Z2026-04-05T11:49:28ZEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR17 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1332">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released-486172717">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4085&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR10 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-18235149452026-04-05T11:49:28Z2026-04-05T11:49:28ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR10 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1331">here</a>.
To view the Release Notes, which contains a list of the...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released-1823514945">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4084&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR15 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-10639059352026-04-05T11:49:28Z2026-04-05T11:49:28ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR15 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1333">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released-1063905935">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4083&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-19772631892026-04-05T11:49:27Z2026-04-05T11:49:27ZWe are pleased to announce the general availability (GA) of Channel Automation (CA) and Knowledge Management Enterprise (KME) 2024R6 for on-premise installations.
This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released-1977263189">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4082&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR3 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-5481043032026-04-05T11:49:27Z2026-04-05T11:49:27ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR3 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1341">here</a>.
To view the Release Notes, which contains a list of the f...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released-548104303">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4079&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR13 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-18977496312026-04-05T11:49:26Z2026-04-05T11:49:26ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR13 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1342">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released-1897749631">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4078&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR14 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-14278843572026-04-05T11:49:26Z2026-04-05T11:49:26ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR14 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1345">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released-1427884357">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4077&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR4 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-21067525682026-04-05T11:49:26Z2026-04-05T11:49:26ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR4 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1346">here</a>.
To view the Release Notes, which contains a list of the fixes ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released-2106752568">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4076&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR5 and HFR6 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-13892688802026-04-05T11:49:25Z2026-04-05T11:49:25ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR5 and HFR6 are now available for download for on-premise installations.
To obtain HFR5, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1348">here</a>.
To obtain HFR6, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1347">here</a>.
To view the Relea...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released-1389268880">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4075&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR7https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-6925177842026-04-05T11:49:25Z2026-04-05T11:49:25ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR7 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1349">here</a>.
To view the Release Notes, which contains a list of the fixes ...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7-692517784">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4074&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR15https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-2514981432026-04-05T11:49:24Z2026-04-05T11:49:24ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR15 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1352">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15-251498143">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4073&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR10 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-12370403432026-04-05T11:49:24Z2026-04-05T11:49:24ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR10 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1353">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released-1237040343">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4072&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR11 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-2357615012026-04-05T11:49:24Z2026-04-05T11:49:24ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR11 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1356">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released-235761501">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4071&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR12https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-6215357412026-04-05T11:49:23Z2026-04-05T11:49:23ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR12 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1357">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12-621535741">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4070&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR16 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-20032283182026-04-05T11:49:23Z2026-04-05T11:49:23ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR16 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1358">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released-2003228318">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4069&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR13 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-13532867412026-04-05T11:49:23Z2026-04-05T11:49:23ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR13 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released-1353286741">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4068&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation and Knowledge Management Enterprise 2025R1 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1378707422026-04-05T11:49:22Z2026-04-05T11:49:22ZWe are pleased to announce the general availability (GA) of Channel Automation (CA) and Knowledge Management Enterprise (KME) 2025R1 for on-premise installations.
This release delivers key improvements which impact configuration,...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1704313575">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-137870742">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4067&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR14 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-8344233102026-04-05T11:49:22Z2026-04-05T11:49:22ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR14 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1362" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released-834423310">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4066&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR1 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-2424688352026-04-05T11:49:22Z2026-04-05T11:49:22ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR1 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1365" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to th...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released-242468835">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4065&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR15 Releasedhttps://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-21404006842026-04-05T11:49:21Z2026-04-05T11:49:21ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR15 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1366" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to t...(<a href="https://verintconnect.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released">read more</a>)(<a href="https://verintconnect.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released-2140400684">read more</a>)<img src="https://verintconnect.com/aggbug?PostID=4064&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://verintconnect.com/members/anonymous